Multi-Location Branded Merchandise: One Supplier, Zero Headaches

When Gaming Laboratories International needed a single supplier for branded merchandise across staff uniforms, onboarding packs, events, and promotional giveaways, distributed to multiple locations and aligned with strict internal approval workflows, Payless Promotions delivered.

About Gaming Laboratories International

Gaming Laboratories International partnered with Payless Promotions after discovering the business through an online search.

The organisation required branded merchandise and uniforms across multiple use cases, including staff uniforms, events, onboarding packs, and promotional giveaways. Over time, the partnership evolved into a streamlined and reliable ordering process supported by clear communication, consistent quality, and responsive service.

The Challenge

Before working with Payless Promotions, Gaming Laboratories International faced challenges managing multiple suppliers for branded merchandise and uniforms.

This created added complexity around:

• Communication and approvals
• Managing multiple delivery locations
• Maintaining consistency across orders
• Coordinating timelines for internal stakeholders

The team needed a supplier that could simplify the process while still supporting their internal approval workflows and operational requirements.

The Solution

Payless Promotions worked closely with the Gaming Laboratories International team to create a smoother, more reliable ordering experience.

This included:

• Supporting split and multi-location deliveries
• Providing clear communication throughout each order
• Offering practical product and branding advice
• Making reordering simple through an easy-to-use website

The partnership combined the client's product selection preferences with expert recommendations from Payless Promotions account manager Brendan to help avoid issues before production.

Responsiveness, professionalism, and ability to consistently deliver quality promotional materials in line with our requirements.

The Results

Since partnering with Payless Promotions, Gaming Laboratories International has seen measurable improvements across their merchandise and uniform ordering process.

Key outcomes:

• Easier reordering processes
• Faster turnaround times
• More consistent branding
• Reduced admin time
• Improved staff presentation
• Reliable multi-location delivery support

Expert Guidance That Prevents Problems

One of the standout aspects of the partnership has been proactive advice from the Payless Promotions team.

According to the client, simple recommendations around branding methods and print options helped avoid potential production issues and ensured the best outcome for each product.

Brendan has suggested or let us know what may occur if we go a certain way with printing (sticker vs laser etc).

Why Multi-Location Businesses Benefit from a Single Branded Merchandise Supplier

For businesses operating across multiple offices, branches, or sites, juggling several suppliers creates more problems than it solves. Inconsistent branding, mismatched delivery timelines, fragmented communication, and duplicated admin all compound over time. Consolidating to a single supplier with multi-location delivery capability, proactive print and branding advice, and a streamlined reordering system reduces overhead and protects brand consistency. We support Australian businesses with branded merchandise, staff uniforms, and onboarding packs that arrive correctly at every location, every time.

Multiple postage locations, strong communication and understanding when it comes to our own internal approval process.

Managing Branded Merchandise Across Multiple Offices, Sites, or Branches?

We help Australian businesses consolidate suppliers, protect brand consistency, and deliver to every location on time. Get a quote for your team.